Wednesday, April 20, 2011
Jaywalking, eating in buses and other tales of Singapore
Sunday, April 17, 2011
Some interesting quirks about Singapore
- People wear very short pants/shorts close to jockey length! This is apparently due to the heat but then India sees worse.So I guess it is a cultural thing. Do not pass any cultural judgements on people here for merely wearing skimpy dresses!
- Fresh food is costlier than packed food because Singapore imports virtually everything(save bread) from milk to apples to meat, from Malaysia/Australia etc
- Veg food is costlier than non veg again because per gram of imported raw material,non veg is 'chunky' and yields a better return
- Drinking from the tap is safe unlike some other places
- There is silence in the public transport/places because people are hooked on to their smartphones all the time. Unlike other places where complete strangers can(and do) strike up conversations on the commute, here people are too engrossed in their mobiles(in general) to do anything else. Do not get too lonely but find something else to do. When in Rome..do as the Romans do!
- Elections are virtually a farce here with little voter interest, a strong ruling party(in power since independence) and a fragmented opposition. To its credit, the ruling party has not faced any corruption scandals or major issues, and has guided Singapore through thick and thin. So I guess there is something to be said for good governance. The only minus is that though political debate does exist, it barely translates into a constructive political opposition
- There is virtually no home news here. Since Singapore is this goody-goody place with little crime/turmoil/active politics, there is very little interesting news. And the selection of domestic newspapers is quite low, most published by Singapore Press Holdings(SPH)
- Right from the modular furniture, to the garbage chutes/bins in apartments, everything is mechanized to the last T. You could conceivably live without ever dealing with a human being! To its credit though, this plug and play approach makes it easier to settle into.
Saturday, April 16, 2011
Avoid that $30phone call-and other money saving tips in Singapore
- Veggies please check that the cheese spread you buy does not have garlic. Generally it does
- That 'curry' flavored noodles you may pick up is NON VEG and it has a weird taste.
- Purchase household need/food items from Mustafa Centre. Even electronics/durables are often cheaper there. For example, milk packets costing $1.7 there sell for $2.7-$3.5 elsewhere
- The minimum cab flagdown fare is $2.8, so unlike India, even short distances do not make sense by cab
- Use the gothere.sg site for superb directions(including waiting times) on how to use public transport to commute to places unknown also
- The amenities here are so easy to get-even an apartment/condo will do and a service apartment is actually a waste. The entire set up is virtually plug and play with extreme ease of getting internet, TV etc
- Take photos at home-here the passport photos cost $6 for 4 copies(!) and the normal ones are not much cheaper.
- Use the ISD code provided by your operator(like 018/021 etc) to get that concessional ISD rate to India, else pay $2.5/minute or more. I speak from experience.
- Do your shopping in Fairprice shops rather than 7-11s(of course Mustafa is first option)
- For shopping in the Orchard Road/other electronics shops, do your price search online for atleast a start. Then you can haggle down the rates which are as high as Lamington Road/Fashion Street(initially)
The quest for 'interesting work'-will it ever be met?
So when you want to resign your job to escape that mechanical/routine work, look for that light at the end of the tunnel before putting in your papers. That interesting work you looked for, may just come your way with some well timed moves/organizational shifts. But remember that with the increasing trend towards automation/process driven tasks, there is more chance of work becoming routine, than of it becoming more creative/involved. So try to find fun in your existing 'routine' work-light the candle instead of cursing the darkness.
Thursday, April 14, 2011
Surviving as a veggie in Singapore
- They have a 'kaya toast' with ordinary toast but a yummy stuffing which melts in your mouth and tastes heavenly. $2-3 worth of toast will fill your stomach
- Funnily, a flavoured milk brand(Dutch Lady) costs less than ordinary milk! So I slurp up 0.5-1Ltr a day, all on the pretext of calcium intake
- On office days, there are many food plazas and restaurants nearby so there is no problem in eating. The real issue is on weekends where the only Indian restaurent nearby does not do home delivery, and the ones in Little India take upto 2 hours. So using ready to eat/cooking at home seem the only options
- While I felt(in India) that processed food was a rip off, I thank MTR, Kohinoor etc for the abundant options in the frozen segment. Whether it be roti, paratha, naan, dal, bhaji, paneer, pulav, puranpoli etc, virtually everything is available in ready to eat, at a quality comparable to hotels, and at an unsurpassed convenience. Try ordering food at 10pm in the night, and you will get what I mean
- Breakfast is not an issue with eggs, bread, cornflakes, milk, flavoured milk and fruits all on the table
- Fruit stalls are few but the selection of fruits is good in them AND at the local Fair Price super market. And thank to South East Asia, there are some exotic fruits like durians etc which I intend to sample over the coming weeks.
- Luckily, I am not finicky about eating in places where non veg is served/present in proximity else it would not be possible to eat in most places!! For those who like non veg, Singapore has all kinds of exotic cusines and dining out would be a pleasure
- As in other aspects of Singapore life, processed bakery goods are much cheaper and better than those served in shops/stalls. I had yummy bread buns, cream rolls, cakes etc for a reasonable sum, as well as cold coffee from 7-11 for just $3. So buying off the shelf is both convenient and better.
Saturday, April 9, 2011
Why change agents should prepare draft documents/discussion papers
Though oral/email communication have their own place, nothing beats a concrete, well written document which charts the way forward for a transaction/policy/law etc. Writing being something which few people are good at, and fewer having the time/objectivity to write well, the person who can produce a solid good draft can slant it his way; and can also shift the onus on the others to raise any issues-which by inertia they may not. Also, if any issues come out, they can only improve the draft because it would become more robust, and also people will support it once their inputs have been considered. Also, one cannot exactly circulate an email chain/telephone call transcript; and therefore a document beats them hands down in this aspect.
So what is the takeaway? By all means drum up support for your proposed change, but do flesh out a written document giving sufficient time to comment/react. While allowing for reactions(avoiding unpleasant surprises later), others would be grateful to you for getting the documentation out of the way. If you hate it, get some one who likes that work.
Of condoms, booze, chewing gums, healthy food,drugs and refunds-the sucess story of a 'nanny state' Singapore
- Not being prudish with sale of booze/condoms(which are sold at the checkout counters) of supermarkets) with only the age restriction(18+) being imposed. This ensures that bootleggers do not gain from black market sales/customers do not shy away from impulse purchase(!) of contraceptives.
- Chewing gum ban seems absurd but not if you realize the tremendous manual effort involved in cleaning up stains(as the pan stained Mumbai local trains would attest to if they could speak).
- Recently, the Govt launched an initiative in partnership with hawkers and private sector food companies, to make street food healthier(yet tastier) by using brown rice, healthier oil etc, all without extra cost to the hawkers.
- I also noticed that when the private sector bus operators had inadvertently overcharged by 0.3km on 5-6 routes, they had to prominently display that information on ALL bus stops, and provide an automated refund mechanism. In other countries, this would have been dealt with via regulatory fine/future fare adjustments but Singapore upheld the welfare of the affected customers, which technology enabled it to identify.
- The death penalty for trafficking of drugs, the steep penalties for even 'minor' violations of the law, coupled with CCTV monitoring ensures that Singapore stays crime free. That is certainly a plus.
- Some drawbacks are Govt controlled HDB housing supply staying low/restricted thus jacking up realty prices, presumption of guilt in several aspects of the legal system, and also the automatic deportation of work permit holders diagnosed with HIV etc.
How Singapore is like mass retail banking(their way or the highway)
Singapore-the ultimate prosumer destination
- Topped up my prepaid mobile balance online-to avail of that 25%+ bonus offered by M-One
- Booked an online appointment for my Training Employment Pass(TEP) application
- Paid 20cents in an unattended box for using the public toilet
- Swiped my cards twice a day for using the bus/train
- Used the gothere.sg website for finding out directions-instead of asking an helpline
- Bagged my own fruits/vegetables without assistance from supermarket staff, because the billing is on a per piece/per prepacked bag.
The tale of three Singapores-upmarket, middle and down rung
- Upmarket:- Typically senior banking/finance/shipping professionals/businessmen/inherited wealth with 7 figure incomes. They can stay in privately build mansions, drive to work, shop till they drop in the upmarket Orchard Place(with A-Z luxury brands), eat in the amazingly expensive outlets on Clarke Quay, import domestic help from adjoining Asian countries etc. Basically, the equivalent of some South Bombay/BKC residents in India
- Middle: Above professionals with incomes say above $70000-$140000(very approx range I may be mistaken in the exact figures). They can stay in a reasonable sized condo/HDB apartment, commute to office in bus/MRT, afford the essentials and that occasional shopping/partying binge, and that periodic domestic service. Lifestyle is not the tops but pretty good. Entry level expats would fit here
- Lower rung: Sanitation, Supermarket and other workers. Their incomes may not cross $30000-50000, making it difficult to meet both ends.
One challenge is 'cutting your clothes as per your cloth'. As some Western expats told me, Singapore is more expensive than Amsterdam/London, and they find even $110000+ incomes hard to sustain on. Of course, Indian expats will have the reverse problem-ensuring that the new found wealth does not go to their head.
Will I tire of the Disneyland/'Matrix' feel of Singapore?
It is said that girls tire of 'good guys'. Something like that may hold here. Singapore is SO efficient that at times, it does become dull on working days. People from other Asian countries may be glad to be 'far from the maddening crowd' but may miss that crowd, warmth, noise, chatter, traffic jams, uncertainty and companionship feeling you get over there. Here, it is quite easy to get lonely. And the impersonal service in stores(where a chime sounds every time you leave like in 7-11 supermarkets) does get on your nerves at times.
Of course, there are party options too. Clarke Quay and other areas are there where people can unwind after a day's/week's hard work. But on a routine basis, that would be difficult. And it is the routine basis that really counts. Feeling lonely on Monday-Friday does not get wiped out by partying away the Sat-Sun weekend.Of course, from a lifestyle point of view, the public service delivery here is probably among the best in the world. While private 'services' may tip the cost side of the cost-value equation, they are pretty OK for those who can afford it. So all things said and done, either stay in a planned city like Lavasa or shift to Singapore-that would be my recipe. Lets see
Travel tips for Indians(specially Mumbaikers) heading to Singapore
- It is cheaper to convert your rupees here(at the airport) so carry minimal SGD with you and instead convert either at the airport or at the famous Mustafa Centre in Little India. Do not try the other local shops, they rip off
- Expect to pay roughly 1.5x-2x(in rupee terms) for supermarket food purchases or for eating Indian food in Little India/food plazas. Jack that to 3x-4x in restaurants.
- Remember to obey the laws strictly. As I mentioned in another post, people here strictly follow the system and ignorance of law is no excuse. That includes laws against chewing gum, jay walking, littering, eating on MRT/bus, smoking etc. When in doubt, use your good common sense or ask.
- Keep your questions short and simple. While English is widely spoken in Singapore, accent/other issues make it difficult to communicate. Beware of understanding issues
- Do NOT criticize the city in public using English(Hindi/Tamil etc may be safe). Residents are(rightly so) proud of their city.
- Do not jostle people in Q/run into trains/buses/speak loudly. Basically, do not encroach upon other's personal space. That is not liked here
- While looking for a property to rent, remember that even if a property is far from your workplace but a good point-point bus can cover it, then it is fine. Most points on the island can be reached within a 0.5hr travel. Ask a local contact to travel once and review.
- While dealing with agents/landlords, remember that they prefer to stick to their standard terms on rent payments, contracts, duration etc. So try asking concessions in other areas rather than procedural aspects.
- Unlike our dysfunctional(in terms of comfort) public transport, their public transport is both cheap and air-conditioned.And due to the high cost of(and restrictions on) private vehicle ownership, there is no stigma attached to using public transport.
- For getting to places by public transport(bus+train), this site(http://gothere.sg/maps) is widely used and amazingly effective. Combine that with the MRT/bus route map, and even novices can find out easily how to get to their workplace etc.
- Do not expect any customization/flexibility unless you are willing to pay a bomb. The wait staff in restaurants will not make that paratha extra soft/hard boil your egg, unless you are willing to pay a bomb, and sometimes not even then.
- Services cost a bomb so try doing your laundry, ironing etc yourself(till the cost benefit equation breaks down). It is generally faster, and may be the only option on weekends.
- Cab is generally not necessary and may in fact take more time due to the dedicated bus lanes here. Though they do not cheat, getting a cab can be very difficult at times while both trains and buses are pretty frequent
- People generally keep to themselves(contrast the relative silence on bus/train compared to India) and are unlikely to strike up conversations with strangers like we do back home. So respect that and do not push in case your fellow passenger does not reciprocate
Singapore-the ultimate expert in replacing people by automation
- In the underground train system(MRT), Card operated entry and exit gates(with carefully designed barriers) ensure fare collection without the need to issue tickets. For newbies/tourists, there are of course the ticket counters but they are not used often
- In the bus systems, the driver ensures that passengers swipe card at entry. If they do not do so at exit, the maximum fare is deducted after some time. So no conductor is needed.
- Instead of having liftmen, offices have this system where when the access card is swiped, the elevator is automatically assigned to the person. This ensures that liftmen do not need to handle the crowding in lifts and other issues
- The CCTV system ensures that people think twice before committing crimes. That is why stores(barring a few exceptions) are so confident that they allow people to bring in their hand baggage(which is not allowed in India/other Asian countries)
- By encouraging online/card based transactions-like giving 25% bonus on mobile recharge online or through ATMs, charging 40cents extra per paper ticket on buses, promoting/mandating e-governance, the system is geared towards online/card based transactions
- The number of vending machines/kiosks are a lot, specially in offices.
- IPO application can be done via ATMs-by the way a superb method of due diligence because the fact that someone has a bank account means that the investor background check is a piece of cake.
- The good geographic mapping allows easy reporting of system malfunctions-especially of traffic signals, public amenities, bus shelters etc.
On the flip side though, system breakdown may result in total disruption if people cannot innovate on the spot. Thankfully,the system seems both robust and well designed for contingencies.
Sunday, March 27, 2011
What the 'pee analogy' to social media is a matter of concern
If this sardonic comparison was just an analogy, it would be fine but it does reflect how social media allows the most trivial of expressions to be aired for the public. One might argue that what is trivial is 'subjective', also that we are social animals to whom even such messages are routine. But the problem is that this results in information overload. People sign on to Facebook/XYZ networking platform for a purpose, and when their inboxes get filled with spam,
they may just abandon the platform. That is what happened to Orkut, and if the other sites do not get their act up, then they may face a similar exodus. But what bothers me more is the pain Google is taking. Google's noble mission of classifying the world's information is expanding by leaps and bounds, partly due to social media information overload. If this is bogged down by non value adding content, then the mission will be that much harder to achieve. A laissez-fairez argument is that Google goes by popularity and not by subjective content assessment, so if the masses want XYZ content(even if the content is Charlie Sheen type tweets), so be it. Maybe human editing based homepages like Yahoo may find their own nice in the effort to cut the clutter.
Saturday, January 8, 2011
The CA advantage over other professions at workplace
A trained person can diagnose issues with the 'professional view' and then use it to cross sell services across the board. A CA knows both sides-how data is gathered/audited..and how it is used. That makes it easier to know what to ask and whom to ask. In information intensive professions like internal auditing, management accounting and even operations consulting, such an edge can often prove vital
Monday, December 20, 2010
WHOSE costs and WHOSE benefits_cost benefit analysis in IFRS
- In Economics, we want MR>=MC
- In Financial management, we want NPV>=0
- And in cost management, the tool used is Contribution
The IFRS framework contains a cost benefit analysis for applying IFRS. It states that if the benefits to users does not exceed the cost to preparers, the entity need not use IFRS. The issue here is that the preparer will tend to understate the user's benefits. That is why the independent auditor generally takes the last call on 'such materiality issues'.
Wednesday, July 28, 2010
Not in my backyard
Take the issue of stray dogs. This is a suburban problem but which is rare in the City. Hence we have a lot of South Mumbai animal lovers and NGO's campaigning and even filing writ petitions in the High Court(s) to protect animal rights. From an ethical stance(that all life is entitled to exist/ slippery slope arguement that will we stop at dogs or go to humans etc), they are probably correct. What fails me however, is that in SoBo(South Mumbai), there are virtually no stray dogs.Once people listen to the melody of the barks and fights, they may soon change their minds.
Another is patriotic causes like fighting corruption, standing up for the weak or joining the army/low paying Civil Service jobs. We pay lipservice but how many of us really would like a hazardous low paying army job even for prestige?
I can go on and on but the point is clear. Unless we think in the larger good atleast sometimes, nothing will happen.
Wednesday, July 7, 2010
THEN(Is it so)-NOW(What is the probability it is so)
Schools, Colleges and some extent work teach us that there is only 1 right thing. But where even "established theories" in any area(economics, finance, law, astronomy) get refuted, should we be so blaise about insisting on only 1 thing?
This no doubt helps standardization but does it really serve the objective? Instead of having 1 number, we should take a probability weighted number for that or better still, present the distribution instead of the number.
Back after a 3 yr hiatus
(i)Post atleast once a week
(ii)Revise posts in case of new data/errors
Sunday, April 15, 2007
Are we responsible for the spread of beggars?
Madhur Bhandarkar's movie " Traffic Signal" has potrayed the nexus between the underworld and the beggar mafia. These people even go to the extent of maiming children to graduate them into the begging industry. Besides, we have able bodied beggars who still prefer this work to sweating out a living.
Some of you may feel- so what- that's only a buck. Poor fellow can hardly live. What we forget is some of these poor fellows have bulging bank balances and posh houses, as per a Mumbai Mirror expose.
My views are that giving books to kids or food to beggars is OK, but not cash in any form. That may go to the mafia, or even worse- to buy drugs.
Sunday, April 8, 2007
So, you feel India's No.1 job is of an IIT/IIM grad? Read this Orkut expose!!
Monthly Salary
Expense for Constitution per month
Office expenditure per month
Traveling concession (Rs. 8 per km)
Daily DA TA during parliament meets
Charge for 1 class (A/C) in train
Charge for Business Class in flights
Rent for MP hostel at Delhi
Electricity costs at home
Local phone call charge
TOTAL expense for a MP per year
TOTAL expense for 5 years
For 534 MPs, the expense for 5 years : 8,54,40,00,000 (nearly 855 cores)
And they are elected by THE PEOPLE OF INDIA, by the largest democratic . process in the world, not intruded into the parliament on their own or by any qualification. This is how all our tax money is been swallowed and price hike on our regular commodities.......
Saturday, March 31, 2007
What people say- and what they really mean.
Consultant- Agent -Real estate consultant
unemployed- Freelance consultant
Backward- In namsake- Backward caste
Public interest -My interest- File notings in RTI not disclosed due to public interest
national benefit- Helps votebank- Slum rehabilitation helps nation
Social Justice -Injustice otherwise- Reservations are for social justice
Public servant -who takes tips -Ministers are public servants
Restructuring -Sack people -Corporate restructuring
Rationalisation- Reduce -Rationalisation of taxes. staff
Service charges- Bribes/ Loot- Service charges in hotel bills
Revision -Hike- Revision of tariffs
People -Me -Walmart's entry/ cheap imports affects people Premium Costly Premium quality
Empowerment -for the camera- Companies want to empower their employees
detention: arrest
adult entertainment: porn
mature: old
senior: old
correction: Abroad, this means the jails Dept!
dental cream: Means paste
Quiz: In foreign text books, means question bank
assessment: Exam
Friday, March 23, 2007
Certain loaded words used often
We read words like "worker", " backward" " small" " justice" " freedom" " poor" all twisted out of context. Who would imagine for example that for BPL purposes, poverty is about Rs 25000/ year, but for creamy layer of OBC reservation- it is Rs 2,50,000/ year.
Similarly, people who have never done a day's honest labour in their lives- like social workers and politicians- claim to represent the working class. My question is- Who is a worker? A daily wage person or an IIT/IIM salaried employee?
Similarly, " social justice" is often used to justify reservations. This misses out the point that not only those who were oppressed by caste system ( like SC's) get reservations, but also those who did not suffer that stigma do so- like ST's/ OBC's etc.
Also, to justify public display of affection/ porn like movies, people say that freedom is must. Yes, "freedom" is OK, as long as it does not affect freedom of other people to have uncontaminated minds.
As far as " small goes'" , the local kiranawala opposes Wal- Mart as he says that they will gobble him up. But so what? These small shop keepers evade income tax, and mostly do not pass on the service tax/ VAT they collect from customers. That is unjust enrichment, which perpetuates the poor-rich divide. Also, the income of these "small" vendors is inflation prone- unlike salaried income.
So, to allow atleast an informed debate on these issues- let us clarify the meaning of words used in a certain context. It would throw up some surprises.
It is a dog's life
If it is born to a pet, it is gifted away or sold to happy recipent families. If it is born on the streets, then also it lives. Some members of our nation love to feed our stray canine friends daily- even if there are more pressing matters elsewhere. Many South Mumbai residents consider it a badge of pride to be an 'animal lover', and indulge in armchair criticizm of the dog control measures. They mind paying parking, suffering load shedding and consider themselves above the rest of us, but have no hesitation to condemn their suburban Mumbaikars to a dog's life of barking noise, bite, droppings and fear. Dogs nowadays get moved down less often then people sleeping on the pavements. So, Man's best friend does have it good nowadays.
Unity is strength- but for whom?
The power behind these strikes is the union(s) which every now and then need to flex their muscles. After all, their importance is realised then. The unions which were set up for a noble cause of 'promoting worker's unity and cordial employer-employee relationships' have only partly achieved their goal. They have ensured pay-but not performance. Bonus-but not dedication.
Gandhi and other proponents of the unions would surely be turning in their grave if they saw the present state of affairs- where people like Datta Samant use the workers as a cats paw tp achieve their political ends.
Today's DNA has an interesting article on unionisation in Kerala- where even debt collectors and private sector bank employees- have formed their own unions. Closer home, we have the Central Railway SC/ST employeed union!. I can understand organisation based unions but caste based unions!. Anyway, this is why the industries choose to produce/ manufacture in Baddi and Vapi where contract labour relieves their employee headache. Here of course, the loser is the contact labourer who gets underpaid- but then, why would the Mumbai unions care?